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French State Modernization Agency (DGME) calls on Bull to help implement a new approach to on-line public service delivery

Bull chosen to develop an 'on-line services factory', reaffirming its ability to successfully support the French State in its large-scale modernization projects

Les Clayes sous bois, November  23, 2009 -


As part of its role to modernize the way that the French State operates and is managed, the State Modernization Agency, the DGME (Direction Générale de la Modernisation de l'État) has chosen Bull to develop a new 'factory' for the creation and optimization of new approaches to on-line services.

Digital government supporting users and citizens

The DGME has set out an ambitious program to put many public services on line, with the objective of simplifying and optimizing the way users interact with government at different times in their life. This is the aim behind mon.service-public.fr a single, personalized point of access to public services. Putting these government services on line involves implementing a generic platform which takes into account the constant evolution of on-line services offerings and responds to extremely demanding constraints in terms of timescales, security and costs.

The new 'on-line services factory' will guarantee this kind of agility for the French government. Bull has been chosen to deliver the contract, and has joined forces with two software publishers to do so: Axway will provide the orchestration and supervision elements, while Quebec-based company Alphinat will provide the software that constructs the dialogue with the user.

Bull and its partners have worked together to define the functionality of the new system, which will enable new computerized services to be automatically designed, formalized and put on line. The 'factory' will consist of five functional areas: dialogue and recording of requests, submission of requests, monitoring of requests, supervision and administration.

The solution put forward by Bull is based around a structured and professional approach which capitalizes on existing work, replicates and shares it wherever practicable. It includes:

  • A dedicated organization structure designed to control and optimize the entire, end-to-end lifecycle of creating new on-line services

  • An agile process for building the system architecture for each service (using a Service-Oriented Architecture approach), to encourage re-use of services and guarantee the rapid development of new approaches

  • The use of tools that are user-friendly, ergonomic and simple to use.

Jean-Pierre Barbéris, General Manager of Bull France commented: "Bull is proud to be involved in this vast project to implement digital public services in France. Our in-depth understanding of new technologies and expertise in systems architecture and integration means we can design and run extremely large-scale public sector information systems: that's the real added value that Bull delivers."

About the DGME

The French State Modernisation Agency, the DGME (Direction Générale de la Modernisation de l'Etat) is part of the Ministry for the Budget, Public Accounts, the Civil Service and Reform of the French State. The DGME oversees the general revision of public policies and supports other government Ministries in their transformation and modernization strategies. Paying careful attention to users' expectations, the DGME also leads structured inter-ministry initiatives in the fields of e-government, simplification of administrative processes, improving citizens' interactions with government and the quality of public services.

About Bull, an Atos company


Bull is the trusted partner for enterprise data. The Group, which is firmly established in the Cloud and in Big Data, integrates and manages high-performance systems and end-to-end security solutions. Bull's offerings enable its customers to process all the data at their disposal, creating new types of demand. Bull converts data into value for organisations in a completely secure manner.

Bull currently employs around 9,200 people across more than 50 countries, with over 700 staff totally focused on R&D. In 2013, Bull recorded revenues of €1.3 billion.

For more information:
http://www.bull.com  /  http://www.facebook.com/BullGroup  /  http://twitter.com/bull_com


About Atos

Atos SE (Societas Europaea) is a leader in digital services with 2013 pro forma annual revenue of €10 billion and 86,000 employees in 66 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defence, Health, Manufacturing, Media & Utilities, Public Sector, Retail, Telecommunications and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, and Worldline.

For more information, visit: atos.net

Aurélie Negro
5 Bd Gallieni - 92445 Issy Les moulineaux Cedex - France
Phone: +33 1 58 04 05 02
E-mail: aurelie.negro@bull.net

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Aurélie Negro
+33 1 58 04 05 02